Beware: a painful phenomenon from the Web 1.0 world is creeping into Twitter and other social media platforms. Opportunists of the same stripe that reserved Coke.com for themselves in the cowboy days of 1993 (hoping to make millions, of course) are beginning to try similar tricks with Twitter, Facebook and other Web 2.0 identities.
The twit-jacking phenomenon hasn’t moved as quickly as most people feared. Sure, there have been some incidents–about a year ago, for example, one questionable fellow tied up the Twitter versions of CNBC, MSNBC, Newsweek and Business Week–but I haven’t heard anything about a large-scale attack. I think you can be pretty sure it’s coming, though. Domain squatters may not be geniuses, but they’ll catch on soon enough.
Why? Publicity is peaking. Twitter (and fellow social media platforms) are reaching the critical mass of mainstream media coverage which attracts the predators in every business community. Once the coverage reaches them, they’ll be registering social media IDs like mad.
In the mean time, I’m recommending to my clients that they to a social media naming audit (write to me if you’d like our form for doing this) to make sure their core brand is protected on all of the major platforms. It’s worth probably analyzing and leveraging a few of the lesser ones, as well, as you want to hedge your bets.
I also suggest that clients do what they’re probably already doing in the Web 1.0 space, which is to reserve multiple spellings of their corporate name, keywords they consider important to their mission and personal names of their corporate executives. Be thorough, and be thoughtful; and remember that nobody though something crazy like an “URL” would make much of a difference in 1994. We’re at that point again.
Besides, it never hurts to think how your brand is positioned today’s hottest emerging media, and if you’re lucky, you may develop new ideas to reach these audiences as you dig through their layers of social participation. If nothing else, though, you’ll have protected yourself against Twit-jacking for the near future. Believe me, you’ll be glad you did.
P.S. This Network World editor has his own interesting take on the subject, including some interesting details on the extent to which Twit-jacking is already picking up steam…
Like what you see in What Matters Online? Want to stay up to date on the latest in Web 2.0, social media and old-school interactive marketing? Get notified of our latest updates by e-mail or RSS. I will never sell or exchange your information, and I won’t deluge your inbox — I promise!